We are a proud member of the DFOhome.com family, a customer-oriented outdoor lifestyle website. Unlike many other online retailers, we actually use all of our products. We believe in selling products that we, ourselves, have tried and enjoy using. Besides, we’d be crazy not to!
We've touched, sat in, sat on, lay upon, stood upon, sampled, tested, and researched all the terrific, affordable, luxury items we carry. Online customers lack the same opportunity to get acquainted with products personally before buying them, so we know our products inside and out in order to assist with our customers' questions or concerns. This way, our customers may buy from all our sites with 100% confidence.
We mean it when we say, "your relaxation is our business."
Our Mission
- To treat you, always, like a person, not a number, and to help you to determine the best arrangement for your outdoor-relaxation needs.
- To provide unbeatable customer service. To help achieve that lofty goal, our uncommonly friendly sales staff maintains a hands-on knowledge of all the products we sell.
- To ship every order that we can the same day we receive it.
Your Satisfaction
DFOhome.com strives to meet your needs. Rest assured we will ensure that your order consists of matching items (mostly size, style, color and brand) and we will contact you if we see any issue with your order.
Depending on the size of your order and its destination, we will contact you if any shipping issues arise. Certain orders to remote areas may not be deliverable, or may incur surcharges. In either case, we will contact you personally to guarantee your experience with DFOhome.com is as satisfactory as possible.
If you're ever unsatisfied with an item you've just purchased from us, for whatever reason, don't panic -- we've got you covered! Our Money-Back Guarantee and Returns policy means never having to regret taking a chance on something you order from our sites.
Your Privacy
DFOhome.com keeps your information private and secure, always. All order information and email correspondence remains strictly confidential. We do not share information with third parties, ever.
Your Comments & Suggestions
By all means, let us know what you like or don't like about our site, our products, our customer service, or anything else regarding the time you spend with us! Our goal is simple: We want to make you happy. If anything in your experience with us could ever stand improvement, we would love to know about it.
Please contact us through our contact form, or call us at (252) 295-0404 during our normal office hours, Monday - Friday, 7:30 a.m. - 5 p.m. EST.
